FAQ
Can I get a discount on my first order?
Yes! Subscribe to our mailing list here to receive a $5 off coupon for your first purchase. Plus, you'll be the first to know about restocks, new releases, and exclusive offers!
Do you offer plus sizes?
Absolutely! We're proud to be size-inclusive, offering sizes from XS through 3XL. As our business grows, we plan to expand our size range even further to serve more of our community.
Which countries do you ship to?
We currently ship to Canada and the USA, with free local delivery available in select areas.
Can I change my order after it's been placed?
While we cannot modify orders once placed, we can cancel and refund your order so you can place a new one with your desired changes.
Where is my order?
Please allow 2-10 business days for order processing and shipping. You'll receive tracking information via email once your order ships. Delivery typically takes up to 14 business days from shipment date. During peak seasons (Black Friday, Holidays), processing times may be longer.
How often do you restock?
As a small-batch production company, we restock as quickly as possible while maintaining our high-quality standards. Sign up for our mailing list to be the first to know when our items restock. Follow us on Instagram (@grabbinggrapefruit) and enable notifications!
How often do you release new styles?
We release new designs every few months. Be sure to subscribe to our mailing list and check our website regularly for the latest arrivals.
How do I know if a product is in stock?
It will be listed as available on our website. We also send an email to our subscribers once we restock a product.
How do I care for my loungewear?
To maintain the quality of your items:
- Wash in cold water
- Turn garments inside out
- Use gentle cycle
- Hang to dry or tumble dry on low
- Avoid bleach and fabric softeners
Do you offer gift cards?
Yes! Give the perfect gift here.
Do you have a physical store?
While we're primarily an online retailer, we host regular pop-up events where you can shop our collection in person and often find exclusive items and special discounts. Subscribe to our newsletter for pop-up announcements!
How can I contact customer service?
Reach us at info@grabbinggrapefruit.com or through direct messages on our social media platforms. Our team is always happy to help!
Do you have an affiliate program?
As a growing small business, we don't currently offer an affiliate program, but stay tuned for future opportunities as we expand!