Shipping policy

How much is shipping?

Standard shipping is $14.99 in Canada and the United States. If you need your order faster than the standard promised delivery date, you will be provided with other promise delivery dates to choose from. The cost of faster shipping will be determined based on the delivery date you choose.

We strongly recommend that you dispatch to a reliable address, Grabbing Grapefruit is not responsible for lost/stolen orders. 

Can I still change or cancel my order?

If you need to make any changes to your order, please contact us at info@grabbinggrapefruit.com within 24 hours.

When will my order arrive?

All orders are processed and shipped from our warehouse in Canada within 7-10 business days. Orders are not processed on weekends or holidays.

There can be the occasional customs or courier delay which may affect your delivery timeframe from time to time.

Order processing times may be delayed by a few days during holidays, launches, limited-edition releases, or other times when we’re experiencing a high volume of orders, 

*Please understand that business days do not include weekends or holidays such as New Year's Day, Canada Day, 4th of July, Labour Day, Thanksgiving and Christmas.

Please allow additional days in transit for delivery. If your order’s shipment is delayed significantly, we will contact you via email to notify you.

Will I have to pay any additional duties and taxes?

You will be liable for all import duties, customs and taxes. These will be due at the point of, or after delivery.

Please be aware that Grabbing Grapefruit does not have any control for any duties, customs and taxes levied by the country your order is being shipped to. We cannot advise you what the cost will be as these charges can vary according to country.

Since these fees are not computer nor applied to orders by Grabbing Grapefruit, please contact your local customs office to find our more information if you are unsure of the charges.